Water Distribution

Bluffton's Water Distribution System includes four elevated storage tanks, seven wells that each run approximately 300 feet deep, and approximately 74 miles of water main, which ranges in size from 4 to 16 inches in diameter. The distribution staff is led by DSL-certified operators.

The Water Distribution Group is responsible for maintaining the water distribution system, which includes activities such as responding to leak investigations, performing regular maintenance on fire hydrants and water valves, flushing water mains, making repairs to existing public water infrastructure, reviewing backflow prevention reports, and performing hydrant flow testing.

Water Conservation Tips

  • Repair leaky toilets to avoid excess water usage
  • Repair leaky faucets as well, inside and out
  • Turn off the water while brushing your teeth or shaving
  • Take short showers instead of bathsa typical shower uses five to ten gallons of water a minute!
  • Install water-saving shower heads or flow restrictors to cut that flow to three gallons per minute instead of five or ten gallons
  • Only run your dishwasher when it's full
  • When buying new appliances, look for water-saving models
  • Use a broom to clean driveways instead of a garden hose

Cold Weather Tips

Unprotected water pipes can be subjected to sub-freezing temperatures in Indiana winters. Here are some tips to avoid frozen pipes and costly bursts or repairs:

  • Insulate pipes located near outside walls or in unheated areas using special wraps or insulation
  • If your house sits on a crawl space, close all air vents located in the foundation wall
  • Disconnect outside hoses from spigots before temperatures fall below freezing
  • Open cabinet doors under sinks to allow warm air to circulate around pipes
  • During subfreezing temperatures, let a small stream of water drip from faucets that are connected to exposed pipes or pipes along exterior walls
  • Keep your thermostat set above 55°F
  • Know if your home has a main shut-off valve and where it's located
  • If your home doesn't have a main shut-off valve, know where your meter pit and curb box are located
  • If your pipes DO freeze, apply heat to the frozen area using a hair dryer, heat lamp, light bulb, or space heater. Do not use a torch or open flame.

Bluffton Water Quality Information

Water Quality Issue Reporting

Water quality is a priority for the City of Bluffton. To help us better understand how our water system is performing, we ask customers who are experiencing water quality issues to please report them by visiting the following link:

Thank you for your help!